Book Review - Manners That Sell: Adding The Polish That Builds Profits

This beautifully laid out trade paperback has a gorgeous and practical design both inside and out. I recommend you read this book with a highlighter and a pen and be ready to take copious notes in the blank pages thoughtfully provided between chapters.

Manners That Sell: Adding The Polish That Builds Profits should be required reading for high school and college students and for anyone already in the business environment. Once upon a time, good manners were taught in school and at home, but that time has long since passed. This book provides the perfect refresher course for those of us who were taught manners but no longer remember the finer points of etiquette.

While reading this book I discovered that the author, Lydia Ramsey, covered every conceivable point of etiquette including many that I'd never been taught. Each of the twelve chapters covers one main topic broken down into digestible bite sized chunks of rules and guidelines to enhance credibility and professionalism. Topics include first impressions, greetings and introductions, the art of conversation, dressing for business, telephone courtesy, electronic etiquette, correspondence in business, etiquette in the office, gift-giving in business, etiquette out of the office, dining for profit and doing business internationally.

The author of this delightful book, Lydia Ramsey, is a business etiquette expert with over thirty years of experience working with non-profits, corporations, colleges and universities. She is a frequently published author who presents workshops, seminars and keynotes on all aspects of business etiquette.

I recommend businesses buy this book in bulk and present one to every employee from the frontline up to the top management. In this ever changing world with so many consumer choices, the bottom line is often affected by the simple courtesies that can and should be afforded to customers. You need this book if you want your employees to succeed and your business to thrive. You can purchase Manners That Sell at" target="_new">

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About The Author

Bonnie Jo Davis is the author of the e-book: Articles That Sell: Use The Best Kept Secret To Promote Your Business For Free! For more information about Bonnie her e-book visit" target="_new">

The National Book Critics Circle announced the winners of its 2017 awards tonight:

Poetry: Layli Long Soldier, Whereas (Graywolf)

Criticism: Carina Chocano, You Play The Girl: On Playboy Bunnies, Stepford Wives, Trainwrecks, & Other Mixed Messages (Mariner)

Autobiography: Xiaolu Guo, Nine Continents: A Memoir In and Out of China (Grove)

Biography: Caroline Fraser, Prairie Fires: The American Dreams of Laura Ingalls Wilder (Metropolitan Books)

Nonfiction: Frances FitzGerald, The Evangelicals: The Struggle to Shape America (Simon & Schuster)

Fiction: Joan Silber, Improvement (Counterpoint)

The John Leonard Prize: Carmen Maria Machado, Her Body and Other Parties (Graywolf)

The Nona Balakian Citation for Excellence in Reviewing: Charles Finch

The Ivan Sandrof Lifetime Achievement Award: John McPhee

About three-quarters (74%) of Americans have read a book in the past 12 months in any format, a figure that has remained largely unchanged since 2012, according to a Pew Research Center survey conducted in January. Print books remain the most popular format for reading, with 67% of Americans having read a print book in the past year.

And while shares of print and e-book readers are similar to those from a survey conducted in 2016, there has been a modest but statistically significant increase in the share of Americans who read audiobooks, from 14% to 18%.

Overall, Americans read an average (mean) of 12 books per year, while the typical (median) American has read four books in the past 12 months. Each of these figures is largely unchanged since 2011, when the Center first began conducting the surveys of Americans' book reading habits.

Netflix will begin streaming the movie adaptation of The Guernsey Literary & Potato Peel Pie Society in North America, Latin America, Italy, Eastern Europe and Southeast Asia on April 20. Studiocanal will release the film in the U.K. on the same day, followed by Australia, New Zealand, France and Germany.

Accused by at least 10 women of sexual harassment, author Sherman Alexie has decided not to accept the Andrew Carnegie Medal for Excellence in Nonfiction that he won for You Don't Have to Say You Love Me: A Memoir (Little, Brown). His publisher has also delayed the release of the paperback edition.

The Guardian reports on the quandary facing romance authors--in the wake of #MeToo and Time's Up, how 'bad' should the bad boy be?

Introducing what will be an ongoing project, The New York Times writes, "Since 1851, obituaries in the New York Times have been dominated by white men. Now we're adding the stories of 15 remarkable women."

The obituaries published today include Sylvia Plath, Charlotte Bronte and Qui Jin (a feminist poet and revolutionary who became a martyr known as China's 'Joan of Arc.')

Reese Witherspoon and Kerry Washington will star in and executive produce the TV series Little Fires Everywhere, based on Celeste Ng's book.

Three women have gone on the record with NPR's All Things Considered--and at least seven others have spoken off the record with the show--about author Sherman Alexie's abusive treatment of them, confirming the anonymous and somewhat vague allegations that have been made recently online.

New York Times critics chose 15 remarkable books by women that are shaping the way we read and write fiction in the 21st century...

Although many movies based on books were nominated for Oscars this year, only three won with a total of five awards between them:

Darkest Hour, based on the book Darkest Hour: How Churchill Brought England Back from the Brink by Anthony McCarten: Two wins: Best Actor (Gary Oldman) and Best Makeup & Hairstyling.

Call Me by Your Name, adapted from André Aciman's novel: Best Writing Adapted Screenplay (James Ivory).

Blade Runner 2049, based on characters from the novel Do Androids Dream of Electric Sheep? by Philip K. Dick: Two wins: Best Cinematography & Best Visual Effects. ©