Book Review - Manners That Sell: Adding The Polish That Builds Profits
This beautifully laid out trade paperback has a gorgeous and practical design both inside and out. I recommend you read this book with a highlighter and a pen and be ready to take copious notes in the blank pages thoughtfully provided between chapters.
Manners That Sell: Adding The Polish That Builds Profits should be required reading for high school and college students and for anyone already in the business environment. Once upon a time, good manners were taught in school and at home, but that time has long since passed. This book provides the perfect refresher course for those of us who were taught manners but no longer remember the finer points of etiquette.
While reading this book I discovered that the author, Lydia Ramsey, covered every conceivable point of etiquette including many that I'd never been taught. Each of the twelve chapters covers one main topic broken down into digestible bite sized chunks of rules and guidelines to enhance credibility and professionalism. Topics include first impressions, greetings and introductions, the art of conversation, dressing for business, telephone courtesy, electronic etiquette, correspondence in business, etiquette in the office, gift-giving in business, etiquette out of the office, dining for profit and doing business internationally.
The author of this delightful book, Lydia Ramsey, is a business etiquette expert with over thirty years of experience working with non-profits, corporations, colleges and universities. She is a frequently published author who presents workshops, seminars and keynotes on all aspects of business etiquette.
I recommend businesses buy this book in bulk and present one to every employee from the frontline up to the top management. In this ever changing world with so many consumer choices, the bottom line is often affected by the simple courtesies that can and should be afforded to customers. You need this book if you want your employees to succeed and your business to thrive. You can purchase Manners That Sell at www.MannersThatSell.com" target="_new">http://www.MannersThatSell.com.
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About The Author
Bonnie Jo Davis is the author of the e-book: Articles That Sell: Use The Best Kept Secret To Promote Your Business For Free! For more information about Bonnie her e-book visit tinyurl.com/5wnmm" target="_new">http://tinyurl.com/5wnmm
The term "thought provoking" is over-used but that does describe eighth grader Melissa Shang's opinion piece in the New York Times in which she asks why "there are very few stories about kids in wheelchairs, and there are even fewer with a disabled person who is cheerful and happy." Her powerful article questions why "disability is always seen as a misfortune, and disabled characters are simply opportunities to demonstrate the kindness of the able-bodied protagonists."
Tracy K. Smith has been named the 22nd poet laureate of the United States. Smith's poetry has won her such top awards in her field as the James Laughlin Award, an Academy of American Poets Fellowship, and, for her 2011 collection Life on Mars, the Pulitzer Prize.
For many years, the publishing industry's major annual event, BookExpo, was aimed at publishing insiders only. A few years ago, organizers ReedPOP, started experimenting with allowing in more readers, which morphed into a separate one-day event in 2014 called BookCon which immediately followed BookExpo. In 2015, BookCon moved to two days; then in 2016 back to one day.
This year, BookExpo's show floor was reduced from three days to two and BookCon's expanded back to two days. While engaging with fans is seen as positive by many in the publishing industry, the shows' continuing evolution is causing headaches for some, particularly the smaller, specialized publishers who wished to exhibit at BookExpo but not BookCon and thus found themselves relegated to a separate exhibit area at the Javits Center in New York.
An Amazing World of Dr. Seuss museum opened in Springfield, MA last weekend. Springfield is the home town of Theodor Geisel better known by his pen name Dr. Seuss - who wrote and illustrated dozens of rhyming children's books including The Cat in the Hat and Green Eggs and Ham. The museum features interactive exhibits, artwork never before displayed publicly and explains how his childhood experiences in the city about 90 miles west of Boston shaped his work.
Helen Dunmore has died aged 64 of cancer. She authored 12 novels, three books of short stories, numerous books for young adults and children and 11 collections of poetry.
She was also Chair of the Society of Authors until shortly before her death, and a Fellow of the Royal Society of Literature. She lived in Cliftonwood, Bristol the setting for her poignant last novel, Birdcage Walk (published in the UK earlier this year and due to publish in the US on August 1). Although she knew she was dying only at the editing stage she suggests, in an afterword, that she must have known subliminally because the novel was "full of a sharper light, rather as a landscape becomes brilliantly distinct in the last sunlight before a storm".
On Monday, the Nobel Foundation released Bob Dylan's lecture (which he gave just shy of the 6 month deadline in order to receive the award and cash prize of US$900,000. In his 27 minute speech, Dylan explored the topic that was on many people's minds when he was announced as the winner of the Nobel Prize for Literature, can song lyrics be literature?
"The speech is extraordinary and, as one might expect, eloquent," Sara Danius, the Swedish Academy's permanent secretary, wrote in a blog post. "Now that the Lecture has been delivered, the Dylan adventure is coming to a close."
Listen to the speech
The U.S. Postal Service is honoring Henry David Thoreau (b. July 12, 1817) during the bicentennial year of his birth with a Forever Stamp. A first-day-issue stamp dedication ceremony took place last week at the the Walden Pond State Reservation Visitors Center in Concord, Mass.
Denis Johnson, the prize-winning fiction writer, poet and playwright best known for his surreal and transcendent story collection "Jesus' Son," has died at age 67.
Jean Fritz, an award-winning writer whose work helped transform historical biographies for children from leaden recitals of battles and dates into warm, human narratives full of quirks and crotchets and satisfyingly strange facts, died on Sunday at her home in Sleepy Hollow, N.Y. She was 101.
The author of more than four dozen books, Mrs. Fritz was known in particular for her biographies of many of the signal figures of 18th- and 19th-century American history.
America's libraries got a major boost this week on Capitol Hill as a group of leading publishing, information, software, and other businesses unveiled an organized effort to advocate for federal library funding. The move comes in response to the Trump administration's proposal to eliminate virtually all federal library funding, and the agency that distributes those funds to all 50 states.