Book Review: Kiss, Bow, or Shake Hands {How To Do Business In Sixty Countries}


Kiss, Bow, Or Shake Hands: How To Do Business In Sixty Countries
By Terri Morrison, Wayne A. Conaway, George A. Borden, and Hans Koehler

? While in Germany, on business, you meet with your local counterpart. Between your broken German and his textbook English you are able to carry on a fairly well understood conversation. You reach a lull in your talk and to keep the conversation going you ask your friend about his spouse and children. Suddenly, he grows very quiet and a look of anger sweeps across his face. You ask yourself, "Did I mispronounce something? Did I say something wrong?"

? In Ecuador, you engage a street vendor in a lively negotiation for one of the Indian artifacts that he is selling. You grow increasingly uncomfortable as you realize that not even a foot separates you from him; you take that to mean he is interested in you personally. Whenever you took a step backward, he takes one step towards you to close the gap. Alarmed, you break off the conversation suddenly and head back to your hotel hoping that the merchant is not following after you.

? On the streets of Copenhagen, you wait for traffic to thin out so that you may cross the road. A driver slows down and signals for you to proceed. You smile and flash an okay gesture (thumb and forefinger forming a circle) at her and then are surprised by the glaring look of disgust from her.

Each of the above examples shows cultural differences that can occur when traveling outside the United States. "Kiss, Bow, or Shake Hands: How to Do Business in Sixty Countries," is a helpful reference for travelers. From Argentina to Greece to Japan, the authors present a work that is both serious and funny, practical and helpful, to assist business travelers as they navigate the cultural maze in the land(s) they are visiting.

The book is a helpful tool that will enhance the globetrotter in brushing up on what to expect before his/her trip abroad. Each featured country has its own chapter and contains the following information:

? Country Background -- History, Type of Government, Language, Religion, and Demographics.

? Cultural Orientation -- Particular Value Systems and Negotiation Strategies.

? Business Practices -- Appointments (When to be punctual and when to be purposely late), Negotiating, and Business Entertainment.

Interspersed throughout are cultural notes that are meant to inform travelers how to present their best foot forward and avoid mistakes like those listed earlier. Now, let's take a look at the examples mentioned earlier and see what went wrong:

? For Germans, family life and business life are kept separate. Germans will find a way to work family into their conversation if they want to share that information with you (see page 131).

? Ecuadorians, like many South Americans, traditionally stand close to one another when conversing. If you move back, they often will close the gap to maintain their close proximity. In the U.S., we are accustomed to at least a two foot gap between people and consider anything closer as threatening (see page 92).

? Danes, as well as many cultures around the world, take the American "o.k." gesture to be an obscene or insulting response. Be careful what hand gestures you use abroad -- you may get a very unwelcome response (see page 87).

Kiss, Bow, or Shake Hands is published by Adams Media Corporation, 1994, Holbrook, Mass.

Matt is the webmaster for the Corporate Flight Attendant Community at www.corporateflyer.net">http://www.corporateflyer.net and www.cabinmanagers.com">http://www.cabinmanagers.com


MORE RESOURCES:

Is There Any Benefit to Reading Books You Hate?
New York Times
Here's a reading challenge: Pick up a book you're pretty sure you won't like — the style is wrong, the taste not your own, the author bio unappealing. You might even take it one step further. Pick up a book you think you will hate, of a genre you've ...



Forbes

Ten Books To Get You Through The College Admission Cycle
Forbes
Amazon lists 6,533 results for "college admission books." That includes test guides, college guides, "Teen & Young Adult SAT Study Aids," how to write the college application essay, education workbooks, higher & continuing education and more. So there ...



Mashable

Bookshop has hilariously creative idea to bring books to life
Mashable
An independent book store in France had a rather ingenious idea to literally bring books to life on Instagram. To the joy of its 21,000 followers, Librairie Mollat is regularly posting pictures of staff and customers as they mirror the pose seen on the ...

and more »


Bustle

12 Books You Should Read Before They Come To Screen This Year
Bustle
If you were as captivated by HBO's recently concluded mini-series, Big Little Lies (based on the bestselling novel of the same name, written by Liane Moriarty) as I was, then you're probably just itching for that next book-to-screen adaptation you're ...



Bustle

11 Books To Read When You Need A Pick-Me-Up
Bustle
OK, so things aren't going your way. Fortunately, the best cure for a bad day is a good book. Whenever I'm in the need of some cheering up, the best thing for me is to curl up in bed with a book and let everything else melt away. Whatever has got you ...



Day One Journal App Now Offers to Print Journals as Bound Books, Starting at $14.99
Mac Rumors
Day One Journal App Now Offers to Print Journals as Bound Books, Starting at $14.99. Wednesday April 26, 2017 2:56 AM PDT by Tim Hardwick. The company behind Mac and iOS journaling app Day One this week began offering U.S. users the chance to ...



Paste Magazine

The Best Books of 2017 (So Far)
Paste Magazine
Now that we're one-third of the way through the year, we decided to round up our picks for the best books of 2017 (so far). From thrilling sci-fi to Latin American fiction, illuminating memoirs to eclectic short stories, our favorite titles promise ...



The Telegraph

Books come cheap at annual sale
The Telegraph
Books lovers on a budget can fill a shelf for a few dollars in Perry this week. The Houston County Friends of the Library is having its annual Old Book Sale on Thursday through Saturday at the Georgia National Fairgrounds & Agricenter. Unlike Bibb ...

and more »


Chicago Tribune

Graphic books and learning to read again
Chicago Tribune
I recently realized I've been experiencing a similar intimidation when it comes to the graphic book. Sure, I'd read the writers everyone else has — Lynda Barry, Chris Ware, Alison Bechdel, Art Spiegelman — but I also doubted my ability to appreciate ...

and more »


CNN

The new bookstore bringing magic to Brooklyn
CNN
With a perch on Smith Street in the Cobble Hill neighborhood, Books Are Magic is perfectly situated to become a destination for anyone looking to tap into the borough's literary mystique. "I certainly know that's how I like to travel—by visiting ...

and more »

Google News

thatware.org ©